The HSC Health Care System Compliance Department
Statement of Non-discrimination
The HSC Health Care System complies with applicable Federal civil rights laws and does not discriminate against any person on the basis of race, color, national origin, age, disability, or sex. The HSC Health Care System does not exclude people or treat them differently because of race, color, national origin, age, disability or sex, in its admission, access, treatment, employment, or participation in its programs and activities.
Interpretation Services Available:
- The HSC Pediatric Center: 888-251-5600
- HSC Home Care, LLC: 202-635-5756
- HSC Health & Residential Services: 301-760-3350
- Health Services for Children with Special Needs: 866-937-4549
Hearing Impaired Services Available:
- The HSC Pediatric Center: 888-251-5600
- HSC Home Care, LLC or HSC Health & Residential Services: 771 (TTY)
- Health Services for Children with Special Needs: 202-764-2709
To file a complaint with The HSC Health Care System Compliance Department:
- Complaint Line: 844-556-9152
- Jason Pounds, Compliance Director: 202-495-7718
- Email: Compliance@hschealth.org
- File a report online
You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
- Online portal: HHS Complaint Portal Webpage
- By phone at: 800-368-1019 or 800-537-7697 (TDD)
- By mail to: U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201 - Complaint forms are available on the HHS website
HIPAA Privacy Policy
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
You can view the HIPAA Privacy Policy here
The HSC Health Care System Notice of Privacy Practices
This notice describes how personal or medical information about you may be used and disclosed and how you can get access to this information.
Notice of Privacy Practices-English pdf
Notice of Privacy Practices-Spanish pdf
Your Rights and Responsibilities
The HSC Health Care System will ensure that all HSC patients, members, clients and their families have their rights protected and are aware of their rights as well as their responsibilities.
Patients, members, clients over the age of 18 years, who are mentally competent, are considered to be decision-makers for themselves but may seek parental guidance.
To review the rights and responsibilities of patients, members, clients and their families at The HSC Health Care System, please read Your Rights and Responsibilities below.
Your Rights and Responsibilities- English pdf
Your Rights and Responsibilities- Spanish pdf